Effective date: May 6, 2026
Introduction
The Bassoon Channel UG (haftungsbeschränkt) ("we", "us", or "our") operates the Bassoon Channel mobile application. We are committed to protecting your personal information and your right to privacy.
Information we collect
- Personal information: Email address, name, and profile data provided during registration.
- Subscription data: We collect information related to your subscription status and transaction history. Payment processing is handled securely by Apple (App Store) or Google (Play Store). We do not store credit card or bank details.
- Usage data: Information on how you use the app, such as video lessons viewed and practice progress, to improve our service.
How we use your information
- To provide and manage your account.
- To process and verify your Pro Plan subscriptions.
- To communicate with you regarding updates or support.
- To analyze app performance and improve our tutorials.
Data sharing and disclosure
We do not sell your data. We only share information with third-party service providers (like Apple and Google) to facilitate in-app purchases and app functionality.
Data retention and deletion
We retain your data as long as your account is active. You may request data deletion at any time via the app settings or by emailing [email protected].